Returns & Exchanges

At Smart Kids Planet, we want your little ones to love their new outfits, which is why we offer a hassle-free 30-day return policy for all unworn apparel with original tags attached. If the fit isn't perfect or you've changed your mind, our simple exchange and refund process ensures a stress-free shopping experience for busy parents.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

• 2.
  Prepare the Package

  Carefully place the unwashed, unworn clothing back into its original packaging, ensuring all manufacturer tags remain securely attached.

• 3.
  Print and Attach Label

  Download your prepaid shipping label from the portal, print it out, and fix it securely to the outside of your return parcel.

• 4.
  Drop Off and Track

  Hand over your package to the designated courier location and keep your tracking number handy until we notify you that your refund has been processed.